Legal notice
| Company Name: | StartGear Inc. |
| Seller: | Naoaki Hatakeyama |
| Address: Office: | 3-35 Senju, Adachi-ku, Tokyo, 120-0034 Japan (Detailed addresses will be disclosed without delay upon request at the contact email address.) |
| Telephone number: | undisclosed. (Phone numbers will be disclosed without delay upon request at the contact email address) |
| Contact email address: |
bushido_info@start-gear.com
|
| Opening hours: | Mon.-Fri. ten am to seven pm. (JST Time) |
| Fees other than product prices: |
Sales tax, Shipping and handling charges will differ depending on the weight of your order, and the shipping region. *Delivery charges vary depending on the weight of the item and the country to which it is delivered. The total amount paid can be viewed on the "Checkout" page when you add items to your cart and enter your delivery address. *The import of a product from Japan may be subject to taxes and customs tariffs in the country of delivery. These additional costs are the responsibility of the customer. Please understand that we at BUSHIDO-Online are unable to control nor predict these costs. |
| Time to delivery: | This depends on the method of shipping chosen. See Shipping & Delivery Policies for details. |
| Payment: | Payment can be made using the following payment systems: Shopify Payment (credit card), shop Pay, and PayPal. |
| Return, Exchange, and Refund: |
【Returns, exchanges, and refunds due to customer convenience.】 We do not accept returns, exchanges, or refunds of orders due to customer reasons. 【Returns, exchanges, and refunds due to damaged or defective merchandise.】 We take every precaution to ensure the quality of our products, but if you receive a damaged product or an item that is not what you ordered, we will returns, exchanges, or refunds the product with the shipping cost paid by us. Please contact us within 7 days of receipt of the product at the e-mail address listed on this page. Please see our return policy on the Return and Exchange Policy page. |
| Terms of service: | Please see the Terms of service page. |
| Privacy Policy: | Please see the privacy policy page. |